Shipping policy

Shipping & Delivery Policy

Indulge Living
https://indulgeliving.in/

Last Updated: 14 January 2026

Overview

At Indulge Living, we are committed to delivering your lifestyle products safely and efficiently. This policy outlines our shipping procedures, delivery timelines, and related information for all orders placed through our website.

Shipping Coverage

We currently ship to all serviceable pin codes across India. Delivery availability is subject to our logistics partners’ reach. During checkout, please enter your pin code to verify serviceability in your area.

Processing Time

All orders are processed within 1-2 business days after payment confirmation. Orders placed on weekends or public holidays will be processed on the next business day. You will receive an email confirmation with tracking details once your order is dispatched.

Delivery Timelines

•          Metro Cities (Delhi, Mumbai, Bangalore, Chennai, Kolkata, Hyderabad): 3-5 business days

•          Tier 2 Cities and Other Urban Areas: 5-7 business days

•          Remote and Rural Areas: 7-10 business days

Please note that these are estimated timelines and actual delivery may vary due to unforeseen circumstances, weather conditions, or logistics constraints.

Shipping Charges

Shipping charges are calculated based on the delivery location, package weight, and dimensions. The applicable shipping fee will be displayed at checkout before payment. We may offer free shipping on orders above a certain value, which will be clearly mentioned on our website during promotional periods.

Order Tracking

Once your order is shipped, you will receive a tracking number via email and SMS. You can track your shipment status using the tracking link provided or by visiting our website’s order tracking section.

Delivery Attempts

Our logistics partners will make up to 2-3 delivery attempts. If delivery is unsuccessful after multiple attempts due to incorrect address, recipient unavailability, or refusal to accept, the package will be returned to us. In such cases, re-shipping charges may apply.

Damaged or Missing Packages

Please inspect your package upon delivery. If you notice any external damage, please note it on the delivery receipt and contact us within 24 hours with photographs. For missing packages, please reach out to our customer support team immediately.

Contact Us

For any shipping-related queries, please contact us at:

•          Email: support@indulgeliving.in

•          Website: https://indulgeliving.in/contact